Shipping & Returns
We offer free Domestic standard ground shipping via Fedex or USPS. Most items ship within 1-2 days. Some items may take an additional few days in the event the item is backordered or unexpectedly out of stock. If this event should occurr you will be notified, you will not be charged until your item is ready to ship.
We offer International shipping. Contact us for shipping costs, Any Shipments outside the U.S. may be subject to tariffs, duties, value added tax (VAT), etc.. going through customs in your country. These fees are the buyers responsibility.
You may return new unopened items within 14 days of delivery for a refund minus shipping charges, specialized orders will have a 10% restocking fee. The package must be in resellable condition. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund immediately when your package is returned and in compliance with our policy. If the item is in violtion of our policy we will refuse the item and it will be sent back to the sender.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.